MOBILE MIDDLEMEN: Firms step in to help enterprises deal with mobile management

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Wireless management on the rise

As more applications become available and more companies provide workers with wireless devices, bill servicing is going to grow.

“We are just starting to scratch the surface in what the upside of this is,” Finegold said.

Francis Adanza, head of business development and marketing for Global West Communications Inc., agrees. The San Diego-based company was initially started five years ago to help customers transition from one carrier to another. As the company worked with clients, billing became a huge issue. Last year, the company decided to concentrate on helping clients with their bills.

“Businesses don’t have enough time to go through each bill one at a time,” Adanza said. “They either spend a significant amount of time looking at the bill or ignore it, which means they will probably lose money if there are errors.”

Adanza said its clients are small businesses, including construction firms that don’t have information technology departments.

“Businesses are looking to make their life easier,” Adanza said.