Enabling Account Visibility and Reducing Breakage

The Client: Eleven Western Builders, Inc. is committed to providing customers with only the highest trained personnel. People build projects. People working together build better projects. People working as a team on multiple projects over time build the best projects, year after year. EWB people come with the experience and dedication providing only the highest level of professional interaction.

The Results:

Through the deployment of Electronic Mobility Management, Eleven Western Builders was able to put an end to $2,300 in unnecessary reoccurring costs. Additionally, by improving end user plan compatibility, eMOBUS reduced Eleven Western Builders MRC’s (Monthly Recurring Charges) by $2,700, bringing the total combined monthly savings to $5,000. With Electronic Mobility Management, complete account visibility is made possible, ensuring each user is on the most cost effective solution every month. “By outsourcing management of our cellular to eMOBUS, our team gained back valuable time and reduced direct cellular billing by 28%,” claims CFO, Richard Huey. “We appreciate the monthly reports, responsive service, and centralized web-based system.”

The Challenges:

Over time, employees leave, new hires are made, services are frequently upgraded and a surplus of unnecessary additional cellular lines build-up. For Eleven Western Builders, after some preliminary investigation, eMOBUS discovered a significant number of cellular lines not being used - costing the company $2,300 a month. Due to the lack of account visibility, it was difficult for Eleven Western Builders to see this problem unfold.

The Solution:

eMOBUS reduces breakage by giving users visibility and control through inventory tracking of service plans, devices and accessories. By centralizing all account activity, eMOBUS prevents the accumulation of unused cellular lines and devices, eliminating unnecessary monthly fees and inventory loss. When a line is suspended, canceled, swapped or upgraded, each transaction is referenced against preset rules to ensure that the action is processed within the best interest of the account.