New Cloud Application Delivers management of mobility expenses, support and BYOD powered by the ServiceNow Platform
LAS VEGAS, KNOWLEDGE15– April 21, 2015 – eMOBUS today released Enterprise Mobility Management (EMM) on the newly launched ServiceNow Store, empowering organizations to enhance and optimize the way they work through service management. Built on the ServiceNow platform, eMOBUS’ integration with ServiceNow helps IT automate the management of mobility expenses, tedious support tasks and BYOD programs by allowing ServiceNow users to manage mobile devices and view important wireless carrier information through the ServiceNow interface. ServiceNow users can view information such as device model (name, image, ESN/SIM/IMEI, operating system, BYOD status), service capabilities (voice, data, international roaming), upgrade eligibility and contract dates, real-time usage and monthly invoice costs. In addition, they can automate tedious mobile requests and incidents such as adding/removing international services, resetting voicemail, reporting a device lost/stolen or opening a troubleshooting request.
The ServiceNow Store is a commercial enterprise application marketplace that allows customers to purchase and download a broad-range of third-party applications and integrations to improve their IT and business operations. Using the ServiceNow Store, customers have easy access to apps that consumerize their employees’ service experience, automate workflows across departments, integrate IT operations anddeliver performance analytics. Byunleashing the power of service management across the enterprise on one platform, organizations can improve efficiency and lower the cost of service delivery.
The ServiceNow Store was unveiled today at Knowledge15, ServiceNow’s annual global user conference.
“Our promise to our customers is to make mobility service management easy. With many of them already using ServiceNow our certified integration helps us deliver on that promise,” Moe Arnaiz, CEO, eMOBUS.
Key Application Highlights:
- Automate the management of mobility expenses, tedious support tasks and BYOD.
- Enable end users to self manage their mobile services.
- View important mobile assets, expenses and usage in real-time.
At Knowledge15, approximately 9,000 attendees have the opportunity to attend more than 100 labs and 200 breakout sessions, specialized networking events, and an ExpoNow exhibition hall with approximately 170 sponsors. With the combination of pre-conference training, hands-on labs, and breakout sessions, the conference presents the best opportunity for ServiceNow customers and partners to learn about the future of ServiceNow, the ecosystem and how we are empowering the service-oriented enterprise. During the conference, follow it on the ServiceNow Community and on Twitter #Know15 and @Know365.
eMOBUS helps over 500 innovators like Netflix, Websense and NetSuite modernize the way they manage enterprise mobility. Combining easy-to-use software with expert services, eMOBUS Enterprise Mobility Management (EMM) helps lower mobility costs, automate tedious support tasks and enable BYOD (Bring Your Own Device). Deployed in days and built for administrators and end-users alike, eMOBUS customers see ROI immediately, relieving IT resources for higher priority tasks, while decreasing mobility expenses.
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